A T & T  CUSTOMER SERVICE TRAINING                                           THE HIGHEST PAID SKILL IS:
PHILOSOPHY
We developed curriculum  at:

University of North Florida
University of Central Florida
University of South Florida
Florida International University

Front Page Jacksonville Times Union:
"A student asked to be excused during
class so he could apologize to his
manager for not working as hard as he
should have.
"

Lou has been called the
Non-Denominational  Billy Graham of
Corporate America he  teaches
traditional values of integrity, honesty &
team building.
SOCIAL INTELLIGENCE
The  ability to  communicate effectively and
efficiently with others. These soft skills are the
hardest to learn because of the sub -
conscious manner in which they occur.

There are thousands of people and hundreds
of reference letters from people who have
attended this program,all documentary
evidence of the results achieved.

You will instantly internalize the necessary skill
to  make another person’s mind receptive to
what you are saying and have the person
respond positively to you.
This program is very
inter-active. Included are a
exercises, simulations,
discussions, and role-playing.

We want the attendees to
experience each new  
technique learned so it
becomes internalized.

Tell me and I'll forget, show  
me and I may remember,
involve me and I'll understand.

Lou Principe has been
teaching  Transformational
Learning, how to change a
person thinking for over 50+
years.
"Closing rates went from 2% to 25% .... a 1,000% increase in productivity."
University of South Florida, College of Business, Small Business Development Journal

"AT&T Broadband reported great success as a result of your training."
WorkSource Florida, Bruce Ferguson, Vice President

"Lou Principe provided excellent customer service  training to Sanford Police
sworn and civilian employees."
Brian F.Tooley , Chief of Police, Sanford, Fl

"Once again you moved our sales people out of their comfort zone  and motivated
them to become over achievers."
C. Sherman,  Lennar Homes

"The experience was fantastic, the evaluationswere overwhelmingly positive."
Robert A. Borsari, President, Keynomics

"We doubled sales with average prices of $500,000." Hank Berg, Williams Island

"
37% increase in knowledge with a 95% approval rate."  
Florida Department of Corrections Evaluation

These are just a few excerpts from the hundreds of letters received from individuals, corporations, and government
agencies.  Link to read the full reference letters & articles:   
Articles & Reference Letters
TIME IS MONEY HAS NEVER BEEN TRUER, ESPECIALLY IN TODAY'S ECONOMIC CONDITIONS.
A FEW MINUTES OF YOUR TIME  MAY BE THE BEST INVESTMENT YOU WILL EVER MAKE.

WHAT ARE YOU WAITING FOR?

ATTEND A LOU PRINCIPE SEMINAR OR BOOK LOU FOR YOUR  ASSOCIATION OR COMPANY.

Contact  Lou   407-269-4980
This program is specifically designed to
motivate you beyond your wildest dreams.
Lou will captivate, dazzle and win you over to
a new way of thinking.  His students are a
testimony to his competence

In this program you will  find things inside
yourself you didn't know existed.

We now know that individual learning occurs
through mental associations, rather than
storage. People can't learn from experiences
they didn't have.

You will learn additional tools of the mind
associated with creativity, critical thinking
and  leadership.